Refund Policy

We offer a 7-day refund policy to ensure customer satisfaction. If you are not completely happy with your purchase, you can request a refund within 7 days of receiving your order. Please read the details below to understand our refund process:

Eligibility for Refund

  • Items must be unused, unworn, and in their original packaging.

  • Products must be in the same condition as received.

  • Sale or discounted items are non-refundable.

Refund Process

To initiate a refund, please contact us at dressupstudio11@gmail.com or call/WhatsApp +92 332 9008616 with your order details.
Our team will review your request and provide further instructions.
Customers may be required to return the product before the refund is processed.

Return Shipping

  • Customers are responsible for return shipping costs.

  • We recommend using a trackable shipping service to ensure a smooth return process.

Refund Timeframe

Once we receive and inspect the returned item, we will notify you of the approval or rejection of your refund.
Approved refunds will be processed within 5–7 business days, and the amount will be credited back to your original payment method.

Damaged or Incorrect Items

If you receive a damaged or incorrect item, please notify us within 48 hours of delivery.
We will arrange a replacement or a full refund at no additional cost.

For any refund inquiries, feel free to reach out to us:

📩 Email: dressupstudio11@gmail.com
📞 Call/WhatsApp: +92 332 9008616

Thank you for choosing Dress Up. We’re excited to be a part of your child’s style journey!