FAQ

How do I place an order?
Simply browse our website, add your favorite items to the cart, and proceed to checkout. Follow the on-screen instructions to complete your purchase.

Do you offer free shipping?
Yes! We offer free shipping on all orders with no minimum purchase required.

How long does shipping take?
Orders are processed within 1–2 business days and delivered within 2–5 business days, depending on your location.

Can I return or exchange an item?
Yes, we offer a 7-day refund policy. Items must be unused, unworn, and in their original packaging to qualify for a return.

How do I request a refund?
Email us at dressupstudio11@gmail.com or call/WhatsApp at +92 332 9008616 with your order details, and we’ll guide you through the process.

What if I receive a damaged or incorrect item?
If you receive a damaged or incorrect product, please contact us within 48 hours of delivery. We’ll arrange a replacement or a full refund at no additional cost.

Still have questions?
📩 Email: dressupstudio11@gmail.com
📞 Call/WhatsApp: +92 332 9008616

We're here to help!